Current Vacancies

Role: Collector - Debt Purchase
Reports to: Collections Manager/Team Leader - Debt Purchase
Role Purpose: To collect outstanding debts for consumer debt and / or business to business debt.

Key Accountabilities:

• Collection of high volume defaulted consumer / business to business accounts
• Using either predictive or progressive dialler
• Negotiating with customers to maximise recoveries
• To negotiate payment in full / partial settlement / setting installment plans
• To maximise contact / conversion ratio
• To ensure that individual targets are met
• To contribute to the set team targets
• To ensure KPIs are met
• To ensure company objectives / targets are achieved
• To ensure negotiations are conducted within compliance guidelines set down be governing bodies
• To ensure Data Protection compliance
• Good telephone manner